Refund policy

Return Eligibility

Returns are accepted within 7 days of delivery
Product must be:
Unused
Unwashed
In original packaging with tags intact

Non-Returnable Items

Customized or personalized products
Items bought during clearance sales (if applicable)

Return Process

Raise a request via email or customer support
Our team will arrange a pickup (where available)

Refunds

Once the product is received and inspected, refunds will be processed within 5–7 business days
Refund will be issued to the original payment method

Damaged/Wrong Product

In case of damaged or incorrect items, please report within 48 hours with images for quick resolution
📜 Terms & Conditions

By using the BSB Home website, you agree to the following:

General

All products and services are subject to availability
We reserve the right to modify prices and discontinue products without notice

Product Representation

We strive for accurate product images and descriptions; however, slight variations may occur due to lighting or screen settings

Order Acceptance

We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud

Intellectual Property

All content on the website (images, text, branding) is the property of BSB Home and cannot be used without permission

Liability

BSB Home is not liable for delays or failures caused by events beyond our control